Legal

Privacy Policy

Last updated: 26 September 2026

SACM Learning Academy, Palladam ("SACM", "we", "us") respects your privacy. This policy explains what personal information we collect when you visit our website, contact us or study with us, why we collect it, and the choices you have.

1.Information we collect

• Enquiry details: your name, phone number, email address, the course you are interested in and any message you send us through our website forms, live chat or WhatsApp.
• Admission details: if you enrol, details such as your date of birth, address, educational qualifications, ID proof, photograph and payment records.
• Course records: attendance, assessment and mock test results, and certificates issued.
• Placement details: your resume and the interviews and job offers you receive through our placement support.
• Basic technical data: like most websites, the services that host and run our site may record your IP address, browser type and the pages you visit.

2.How we use your information

• To reply to your enquiry and call you back about courses, fees and batch dates.
• To manage your admission, fees, classes, assessments and certificates.
• To send you updates about your classes, exams and placement opportunities.
• To provide placement support, including sharing your profile with hiring companies.
• To keep records required by law and to improve our courses and website.

We only contact you about SACM courses and services. We do not sell your information or use it for unrelated advertising.

3.Services that help us run this website

We use a few trusted third-party services. They receive only the information needed to do their job:

4.When we share information

• Employers: for placement support, we share your resume and relevant course details with hiring companies. We do this only for students taking part in placement support, and you can ask us to stop at any time.
• Certification bodies: if you ask us to help with exam booking or renewal (for example AAPC), we share the details needed for that.
• Legal reasons: when the law, a court or a government authority requires it.

5.How long we keep information

We keep enquiry details for up to 2 years so we can follow up on future batches, unless you ask us to delete them sooner. Student admission and certificate records are kept for as long as needed to verify your training and to meet legal and accounting requirements.

6.How we protect your information

Access to student and enquiry records is limited to SACM staff who need it for their work. Our website uses secure (HTTPS) connections, and the services we use apply their own security measures. No system is completely secure, but we take reasonable care to prevent loss or misuse of your information.

7.Your rights and choices

In line with India's Digital Personal Data Protection Act, 2023, you can:

• ask what personal information we hold about you;
• ask us to correct or update it;
• ask us to delete it, where we are not required to keep it;
• withdraw your consent to being contacted, for example by replying "STOP" or asking our office.

To make a request, use the contact details below. We aim to respond within 30 days.

8.Cookies

Our website does not use advertising cookies. The live chat and maps services may store small cookies or similar data in your browser so that they work properly, for example to keep a chat conversation open between pages. You can clear or block these in your browser settings.

9.Students under 18

Our courses are intended for graduates and adults. If a student under 18 enquires or enrols, we ask for a parent's or guardian's consent.

10.Changes to this policy

We may update this policy when our services or the law change. The latest version will always be on this page with its "last updated" date.